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Mercure Resort Hunter Valley Gardens

Pokolbin, NSW

Address: Broke Rd cnr McDonald Rd, Pokolbin NSW 2320

About Mercure Resort Hunter Valley Gardens

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Overall Ratings

4.4 based on 5 reviews

Reviews
  • Sian Foster 2
    9 April, 2018

    Very overpriced for the quality and service. The rooms are very basic, small & outdated for the price. The restaurant food is mostly really nice, quite pricey & the waitresses & waiters don’t fill your water or wine up or check back on you to ask how the meal is going. We would have bought another bottle of wine, but the staff didn’t even bother looking over the table to see if we had finished our bottle. We couldn’t bother as the service was not up to scratch. The waiter who served us was a manager, he was friendly but didn’t bother to check on us much at all. The restaurant was only half full and they had plenty off staff on, so they could have asked how we were going, filled our water & wine glasses up. Some or (most of) the desserts are not made in house & the cheesecake I had was the most bland, hard cheesecake I have eaten. My mum’s brûlée was bland & it was supposed to be Baileys flavoured, but we couldn’t taste any baileys. I had a scallop tart & it was really delicious & well presented. My dad said the pie he had was really good and a very generous size. We were impressed with the entrees and mains. It was very small, but I expect that in a fancy restaurant. From what I can remember, there are hardly any vegetarian options & no vegan options. The wine list is quite small.

  • Micael Roche 5
    8 April, 2018

    Third time visiting Mercure Resort and I never stop loving my stay, the customer service, food and general services are phenomenal! Thanks heaps guys keep up the good work!

  • Julie Illsley 5
    14 March, 2018

    Nice rooms, convenient for lots of winery's. Book restaurant early for busy times but it's good

  • Chelsea Lolesio 5
    7 March, 2018

    Loved this place. The staff were very welcoming, informative and happy to help with whatever you need. The pool was beautiful and the breakfast buffet was absolutely delicious with a great selection. I can’t get over how fresh and fluffy the bread was!! Turn down service was great they even refreshed the shampoo/body wash bottles and towels even if they’re hung up. We got the welcome picnic pack which was delicious except they had run out of macaroons. Would stay here again.

  • Michelle Bodiam 5
    24 October, 2017

    Very comfortable. Friendly staff and more than willing to please. We were upgraded to our surprise. A lovely experience overall.

Mercure Resort Hunter Valley Gardens

Mercure Resort Hunter Valley Gardens

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